Showing posts with label Norwegian Labour and Welfare Administration. Show all posts
Showing posts with label Norwegian Labour and Welfare Administration. Show all posts

Wednesday, 1 January 2014

Sunday, 13 October 2013

NAV: Service compliant concerning my parental leave

I've filed a service complaint to NAV, the Norwegian Labour and Welfare Administration (see previous posts), with regard to their handling of my parental leave. My complaint, which is personal (rather than on behalf of some other entity), has four points:
1) Unreasonably long processing
2) Inquiry not replied to
3) Inadequate guidance/information
4) Dissatisfied with follow-up/execution

I have posted my service complaint word by word (in Norwegian) in my Norwegian language, political blog Utopisk Realisme.


Thursday, 10 October 2013

The NAV saga: Last chapter?

This week I was, in addition to receiving a letter from NAV, the Norwegian Labour and Welfare Administration (see previous posts on their repeated inability to deliver on what are my rights according to Norwegian law), getting a phone call from them, notifying me that the money they have owed me since May/June has now been paid.

See particularly my post August 30th, "NAV messes up again - pay for parental leave 3 months late, AGAIN". What happened since then was that I contacted NAV to ask for news - since they had not contacted me after the University of Stavanger contacted them to let them know about their mistake. I was then, in the beginning of September, promised that an officer would call me within 2 workdays to let me know what would happen, and when the 40.000 NOK or so they owed me would be transferred to me. The result? After 3 weeks I still hadn't heard a word... And sent them yet another reminder, plus asking them for info on how I can complain about their treatment of this.

PS: The lady who called me letting me know that the money had finally, 4-5 months late, been paid, did not say anything about how I can make a formal complaint.


Remaining part of parental leave to take place early 2014

This week I have received a letter from NAV, the Norwegian Labour and Welfare Administration (see previous posts on their repeated inability to deliver on what are my rights according to Norwegian law), confirming that they have accepted my application for parental leave in the beginning of 2014. Specifically, I will have graded parental leave (75 %) from January 1st 2014 to March 13th 2014. At the same time I have, for the first half of 2014, a 25 % position at University of Stavanger's Department of health studies.

Friday, 30 August 2013

NAV messes up again - pay for parental leave 3 months late, AGAIN

The parental leave I have had so far, this Spring, has been rewarding - but the pay I'm entitled to according to Norwegian law has only exceptionally been paid in due time. First, it took 3 months into the parental leave before I received anything at all. In May I had some correspondence with NAV, the Norwegian Labour and Welfare Administration, and they made some formal changes to my leave, which I had from January 1st to June 24th. The pay for the period following May 17th didn't arrive, so I called NAV, and they told me the money had been paid to my university, University of Stavanger. When I called the handling administrative at my university, I was told she was on sick leave, and that I would have to make contact with her early autumn. And so I did this week - only to hear that UiS thinks that NAV has made (yet another) mistake - the money should never have been transferred to them, but straight to me, since I had graded parental leave combined with a 20% contract at UiS. The result? That pay for some 40 days have not yet been received by me, and that UiS will now ask NAV to pay it to me, some 3 months late.

All in all this means that only the pay for April and half of May has been paid on time. Apart from that, NAV's payments have been 3 months late. And this is how I make a living...

See also:

 

Tuesday, 23 April 2013

Another round with Norwegian bureaucracy

After receiving an acceptance letter from NAV, the Norwegian Labour and Welfare Administration, with regard to my application for parental leave, some three weeks ago, another letter awaited me as I returned from the NoSP conference in Copenhagen. NAV now claims that either me or my wife still has the right for a number of days of parental leave, beyond what we have already applied for. They furthermore ask me to confirm that I will have the parental leave that they accepted in the letter as of three weeks ago - and - even though they have confirmed in writing that this was all settled now - whether or not my wife will have 20 % or 0 % in the periods that I take my parental leave.

Given that I'm tired of being annoyed with NAV, and that they have previously confirmed our original applications in writing, I choose this time to not regard this as a problem. We will likely reply that if we do indeed have the right to further parental leave, I will take that leftover leave in early 2014 (when I'll only have a 25 % contract).

Sunday, 31 March 2013

¤%& NAV: Parental leave approved 3 months on overtime

A few days back I received a letter from NAV, the Norwegian Labour and Welfare Administration, informing me that my application for parental leave in the period January 1st to June 24th 2013 has been accepted. As noted earlier in this blog, I am on 80 % leave combined with 20 % workload. The answer from NAV came almost 3 months into my parental leave, and they had not paid me a penny until now - meaning they had in effect been owing me money for some 3 months. This whole story has been outrageous, and caused me a lot of concern and worries.

As if this wasn't enough, NAV has now sent my wife a letter where they seem to have misunderstood their own rules ... but enough about that.